A Atlan Family Office
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FAQ

Frequently asked Listerhill extension questions

Twelve short answers to the questions Listerhill Credit Union members most often ask about the Atlan Family Office extensions.

No. Every Listerhill extension connects to your Listerhill mobile app via the official banking API and never asks for Listerhill credentials. Your Listerhill login stays inside the Listerhill app.
The Listerhill Credit Union mobile app, on iOS and Android, current major versions. Extensions do not modify the Listerhill app itself.
Atlan Family Office GmbH, Arndtstr. 25, 22085 Hamburg, Deutschland. Gattung: Wertpapierinstitut. BaFin-ID 10154910, BAK-Nr. 154910. HRB 144870, Amtsgericht Hamburg. Full legal block in the footer of every page.
Monthly, in EUR, via SEPA direct debit or card. Invoices from Atlan Family Office GmbH include German VAT where applicable.
Open your account page in the shop, tap the extension, tap Cancel. Cancellation takes effect at the end of the current paid period. No phone call, no email required.
Extensions are tied to your device install. For households, the Multi-account Dashboard and Bill-split Module cover shared Listerhill accounts directly.
They show the last synced Listerhill data. When the phone is offline, the widget or export shows the last-known state and updates on the next Listerhill app sync.
Every page in this shop is available in English and Deutsch on separate URLs. Switch with the language pill in the header.
Yes — the Export-to-CSV Extension produces a clean UTF-8 CSV from Listerhill mobile statements, scoped by date range, account and category.
Terms are at /en/terms, Privacy at /en/privacy, Cookies at /en/cookies, Withdrawal (refund) at /en/refund, Imprint at /en/imprint.
Atlan Family Office GmbH is supervised by BaFin (Bundesanstalt für Finanzdienstleistungsaufsicht), Marie-Curie-Str. 24-28, 60391 Frankfurt am Main. BaFin-ID 10154910.
Use support@atlan-fo.it.com. First response within one business day, from the Atlan Family Office customer team in Hamburg.